FAQ's

Our FAQ's section provides answers to common questions about our software and services. If you have any further questions, please don't hesitate to contact us at PC-EFTPOS.

Ph:       +61 2 9998 9800

Fax:      +61 2 9986 0530

Email:  support@pceftpos.com.au or reception@pceftpos.com.au

Installing PC-EFTPOS

What does INIT Required mean? How do I Initialise to the Bank?

What is Standalone and Integrated mode?

How do I put my Pinpad in Standalone/Integrated mode + Settlement Options?

Installing OCV

Information Coming Soon.

More FAQ's

What steps do i take when my Pinpad is not reading Cards? 

Step One

Step Two

How do I do a Manual Card Entry?

 
What do I do when i get Modem Error/Port Error?

 
What should I do when I have a Broken Pinpad i.e cracked screen?

 
What should I do if my Pinpad says it is Offline?